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Home  »  Consumer Reviews  »  AUTO  »  Additional charges for optional insurance not requested. Company will not correct it.
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Additional charges for optional insurance not requested. Company will not correct it.
Mar 27, 2008
BILL HEARD CHEVROLET complaint by R24868
I purchased a 2005 Malibu from Bill Heard in Sandford. First draft had Gap and Bumper to Bumper coverage in final charges. Second draft said I had to pay for the bumper to bumper seperate and made a new contract for me to sign.

I get my bill from the lender and it is 1308.00 more than the paperwork I signed. This is because Bill heard added a different insurance not included on the first two drafts, called Opitional insurance. 1308.00

I wrote requesting it be cancelled a refund of 1308.00 No response. What now? It has been a month. The other times I wrote about the overcharge for title and tag. No refund on that they say. Got an answer in a week. I wrote and called because it was two months and I still did not have my tag. They told be the original owners loan had not funded yet so we could not get our tag yet. What do I do.
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