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Home  »  Consumer Reviews  »  AUTO  »  Additional charges for optional insurance not requested. Company will not correct it.
Additional charges for optional insurance not requested. Company will not correct it.
Mar 27, 2008
BILL HEARD CHEVROLET complaint by R24868
I purchased a 2005 Malibu from Bill Heard in Sandford. First draft had Gap and Bumper to Bumper coverage in final charges. Second draft said I had to pay for the bumper to bumper seperate and made a new contract for me to sign.

I get my bill from the lender and it is 1308.00 more than the paperwork I signed. This is because Bill heard added a different insurance not included on the first two drafts, called Opitional insurance. 1308.00

I wrote requesting it be cancelled a refund of 1308.00 No response. What now? It has been a month. The other times I wrote about the overcharge for title and tag. No refund on that they say. Got an answer in a week. I wrote and called because it was two months and I still did not have my tag. They told be the original owners loan had not funded yet so we could not get our tag yet. What do I do.
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